Has your blade ever dragged across your design? Is your Cricut suddenly not working correctly?
If your machine freezes, experiences power problems, cutting issues, or anything out of the ordinary, this reset procedure is a good place to start the troubleshooting process. Nine times out of ten, this reset procedure will resolve the issue:
First, turn your machine on with no cartridge loaded. Then roll all the dials (the two on the left for speed and pressure, and the one on the right for size) down to their lowest setting.
Grasp the blade assembly box and use it to pull the entire carriage car unit (the one with the Cricut bug on it) along its track to the other side of the machine. Back in the cave where the carriage car usually sits, there is a red button. Press that button and hold it down for about three seconds. Let go and then move the carriage car back into place.
This next step will sound a bit odd, but many times it can fix your little “bug”. You’re going to roll all your dials all the way up and all the way down three times for each dial.
After this, press the “Cut” button and turn the machine off. Let the machine sit for a few minutes (15-20), load a cartridge, turn it on, and try a practice cut.
If this does not solve your problem, and your machine is still under warranty, call Cricut customer support. Support contact information is provided below: Monday – Friday 7 a.m. – 6 p.m. (MST) Cricut® support: 801-932-1144 toll-free service phone: 877-7CRICUT email: support@Cricut.com fax: 801-794-9001